To enable The Bondi Dentists to provide you with the highest level of care, your first appointment is the most important.
At or before your first visit, you will be asked to complete a medical and dental health questionnaire. This information is held in the strictest of confidence and will be used to assist us in diagnosis and treatment planning, and will help to ensure your safety.
You can, if you wish, download this questionnaire from this website and fill it out in the comfort of your own home and bring it with you to your appointment.
A comprehensive dental exam (including diagnostic x-rays, if required) will be performed by your dentist at your initial dental visit. Your dentists will take the time to understand your needs and desired results and will listen to, and answer, any concerns you may have relating to any aspect of dentistry, our practice, or your treatment.
It’s important to get your teeth checked at regular intervals, at least once per year! Your dentist and hygienist will give you a comprehensive examination (including diagnostic x-rays, if required) to help in the early detection of decay or any other problems. We will also check your gums for any signs of periodontal disease, check your teeth for decay and also check your existing restorations such as fillings, crowns etc.
If it’s been a while since you had a check-up, contact our friendly team to arrange a consultation.
Your appointment and payment policies
Appointment alterations – Please give us at least 24hrs notice if you need to reschedule your appointment. Late notification or failure to attend an appointment may incur a fee.
We expect that your account will be paid at the time of your appointment. For major treatment programmes, you will be advised of the overall fee and a schedule of payment can often be arranged.
We accept payment by cash, cheque, eftpos and all most major credit cards.
Dental Insurance Companies
(commonly known as “Health Funds”)
For your convenience we are happy to provide you with appropriately coded accounts, receipts and quotations to enable you to deal with your insurer as efficiently as possible.
It must be clearly understood that your insurance rebate or lack thereof, is a matter between you and your insurance company and that we cannot take any responsibility for that rebate.
At no time will we alter a code or fee or date on an account or receipt in order to assist a fraudulent claim. Our trained staff is however, more than happy to advise and assist you as much as they legally can.
Please do your best to arrive shortly before your appointment time to assist our team with running on time. We greatly appreciate your help with this.
We do our very best to run on time and seldom keep any patient waiting for more than a few minutes.
Your safety and protection, care and comfort are of the highest priority. We have therefore implemented stringent infection control procedures within our practice and these are followed meticulously by every team member. Our practice uses the most advanced sterilisation techniques and disinfection protocols.
Each member of our team is highly trained to follow a detailed process when it comes to the cleaning of each surgery. Your protection begins long before your appointment and continues during every phase of your treatment. Our dental team will wear gloves and eye protection and will provide protective eyewear for you.